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MAGHEL · LEGAL

Privacy Policy

Personal data processing · Working version dated 11 November 2026

1. General provisions

1.1. This Policy describes how personal data may be processed when visiting the MAGHEL website, requesting individual services, and using related communication channels.

1.2. Personal data means information that directly or indirectly identifies an individual. Processing includes collecting, using, storing, disclosing, and deleting such information.

1.3. Browsing the website does not itself require providing a name or details of a personal request. Additional information may be needed to order a particular service.

2. Categories of data

2.1. Contact information: a name or preferred form of address, Telegram username, email address, or another communication method provided by the person.

2.2. Order information: selected service, agreed terms, inquiry history, correspondence, records of performance, and payment-related information to the extent needed to administer the order.

2.3. Information voluntarily provided for an individual practice: for example, date of birth, description of circumstances, questions, photographs, and other materials, limited to what is relevant to the selected service.

2.4. Technical information: IP address, browser and device details, request timestamps, connection-security records, and technical identifiers where processed by website infrastructure.

3. Private and sensitive information

3.1. Requests may contain details concerning private life, relationships, health, beliefs, or other sensitive circumstances. MAGHEL asks that such information not be provided unless necessary to consider the request.

3.2. Where special-category data is genuinely required, its processing must have an appropriate lawful condition and comply with additional requirements under applicable law.

3.3. Do not submit identity documents, passwords, full payment-card credentials, or irrelevant third-party data. Information about other persons should be supplied only where there is a lawful basis.

4. Purposes and legal grounds

4.1. Data may be used to respond to inquiries, discuss and perform orders, communicate with Clients, provide materials, handle complaints, meet legal duties, and secure the website.

4.2. Depending on the circumstances, processing may rely on steps requested before entering into a contract, performance of a contract, a legal obligation, legitimate interests, or consent where required.

4.3. Consent for optional processing is requested separately when the law requires it. Withdrawal of consent does not affect earlier lawful processing or other applicable legal grounds.

5. Service providers and disclosures

5.1. Website and communications services may involve infrastructure and third-party platforms, including Cloudflare, Telegram, hosting providers, and payment-service providers. Their own terms and privacy notices may also apply.

5.2. Data is disclosed to such providers to the extent necessary for their services or where required by law. MAGHEL does not publish private correspondence without the permission of the person concerned.

5.3. Where data is transferred internationally, applicable legal conditions and safeguards are followed as required. Actual providers, transfer routes, and safeguards must be assessed against the deployed infrastructure.

6. Retention and security

6.1. Information is retained no longer than necessary for the relevant purpose, including order performance, payment records, dispute resolution, and legal obligations. Specific retention depends on the data category and applicable requirements.

6.2. Reasonable organizational and technical measures are used to limit unauthorized access. Absolute security of internet transmission or storage cannot be guaranteed.

6.3. When no longer required, information is deleted, anonymized, or kept only where another valid legal ground applies.

7. Your rights

7.1. Individuals may request information about the processing of their personal data, access, correction of inaccuracies, and deletion where the law provides for it.

7.2. Where applicable, individuals may also have rights to restrict processing, object, data portability, withdraw consent, and complain to a competent supervisory authority or court.

7.3. Identity verification may be necessary before disclosing or deleting data to protect privacy. Requests are handled within the time limits required by law.

8. Cookies and external resources

8.1. The website may use technical cookies, browser local storage, and other identifiers. Their purposes are described in the separate Cookie Policy.

8.2. When accessing the Telegram Mini App, payment services, or other external websites, processing on those platforms is also governed by their own policies.

9. Adults, updates, and contact

9.1. MAGHEL services are intended for adults aged 18 and over. If data about a minor is received contrary to this rule, its deletion will be assessed as required by law.

9.2. This Policy may be updated as processing activities or legal requirements change. The current version is published on the website with its revision date.

9.3. For privacy questions or requests concerning personal-data rights, contact the official channel: https://t.me/maghelbot. Controller identification details will be specified in the website’s legal information.

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